To get the best results, order room first through a travel agency and try flexible with the schedule. Hotel that target market of business usually have cheaper rates at the end of the weekend that they consider as the off season discounts special. Contact travel agency, such as the bureau can understand your needs and expectations. They can choose the hotel based on the best service and comfort that is available, and proximity to the city center, airport, restaurants and various entertainment venues.

Reservation

While booking tickets online is an option, but recommended to book through a travel agency. If you choose to contact the hotel directly, but must also be ready with extra charges to pay for the phone. Many hotels have toll-free number which can be contacted. If no such number and you need to phone the hotel directly, you should phone the afternoon or at night because the morning is a busy time as the time the guests check out.

Once the room is available, documentation of all information about hotels and travel plans to be abandoned to a friend or neighbor in case of emergency situations.

If you reserve a hotel room through a travel agency, make a copy of the confirmation of the reservation that they give to you, which states clearly the information about the hotel and arrival date and the date you quit. Bring information about or print out the confirmation of the reservation e-mail when you check in to. Hotel can not deliberately enter the wrong information or reservation is not correct, it is very wise if you take all the files on the reservation to the guard.

Delays

Nothing is worse than driving all day and arrived at the hotel reservation only to discover you have used up or does not have a room available. Key that such experienced things like this is never happen is to know how long the tolerance for delay. Most of the hotel network will hold the reservation until the normal six-hour evening. For those who arrived more night reservation guarantee will be required to provide a credit card number. With the guarantee you will be safe, even for those who arrived after midnight, still warm bed awaits. The hotel reserves the right to cancel reservations that have not been guaranteed. If you are late, the phone to the hotel and ask them to hold your reservation until you arrive.

There is no room

Although do not get a room because of over-booking or a mistake in the reservation, no panic and lose the spirit. Many hotels will participate to help overcome the problem by giving a bid to stay in hotels that are still in a network with adjacent located. If your reservation is guaranteed that char, make sure that the quality of the rooms in the new hotel’s are same or better, comes complete with best suited furniture, and you do not accrue additional charges. Hotels must also bear the transportation cost for you to get there. If these things are not, ask to speak to the manager or contact the bureau to ask for help.

Customer service: full of smile

As a valued customer, your satisfaction is very important. The hotel staff has been trained to work from time to time to meet your needs. However, problems may appear, such as a neighboring room which not cooperative. Thus, search the customer service at the hotel to get a quick solution. Phone to the travel agency is always a good for first step, so that they can talk with the hotel and know the way out of every problem. Although a defense and suggestions, travel agency can usually mitigate many difficult situations that can satisfy you and the hotel.

At the hotel, front desk staff trained to deal with problems without involving the manager. Then, submit your issue clearly and let them handle them. From toothbrushes to relocate the rusted room, font desk staff will offer a fast and direct.

If your complaint outside of their coverage, request to meet with the manager politely. Managers more understand with the importance of customer loyalty and have the authority to offer discounts to guests at the time or for the future. If you do not have to do with the manager, contact the customer service department. Therefore, make sure you write the correct name of the person with whom you speak, dates of, and price issues faced.

Check in

The only problem when check in should happen only in the front counter at the time. With orders already made, the hotel want you to occupy the room as soon as possible. If all information has been confirmed, make sure that the price given is price indeed. Check the check in time and ask the usual questions about the specifics area and the services provided. Ask the hotel for a business card when you lose guard.

The things that you may need

Things that are needed depend on your needs, ask whether the hotel offers or provides the following:
Service laundry or board and iron in the room
Hair dryer
Voltage converters
Espresso machine, refrigerator or kitchen utensil in the room
Morning newspaper
Breakfast
Access to a fax machine, printer or photocopy, internet
Mini bar
Storage box in the room (in-room safe)
Cable television, movies or video games
Recreational facilities
Telephone access to outside
Adequate parking
Facility to pinch between the airport or to other places
Cot or mattress roll

Check out

Once completed stay, check out is the proper experience along no surprises, such as items left behind or extra charges. Check the room thoroughly before the exit, including drawers, toilet, bathroom, and especially behind the shower curtains and doors behind bathroom.

Many hotels have vary specify in giving time check out between 11:00 to 14:00. If you need to ask for additional time ask at the beginning or you will be charged one additional night. Check the bill to ensure all costs accurately, and you receive a reasonable discount. Ask for a receipt whiles you having transaction.

Tip

Each city or region or country has a different culture or customs for giving the tip, as well as much of the tip. In the United States, for example, tip the doorman for a taxi reach 1-2 dollars, a number so large if the doorman a taxi stops in bad weather. Okay just mentioned who need to be given tip. In addition to the doorman is a needed to be given tip are housekeeping staff, room service, porter or bellhop, valet, and the place of care (concierge).