To get the best results, order room first through a travel agency and try flexible with the schedule. Hotel that target market of business usually have cheaper rates at the end of the weekend that they consider as the off season discounts special. Contact travel agency, such as the bureau can understand your needs and expectations. They can choose the hotel based on the best service and comfort that is available, and proximity to the city center, airport, restaurants and various entertainment venues.

Reservation

While booking tickets online is an option, but recommended to book through a travel agency. If you choose to contact the hotel directly, but must also be ready with extra charges to pay for the phone. Many hotels have toll-free number which can be contacted. If no such number and you need to phone the hotel directly, you should phone the afternoon or at night because the morning is a busy time as the time the guests check out.

Once the room is available, documentation of all information about hotels and travel plans to be abandoned to a friend or neighbor in case of emergency situations.

If you reserve a hotel room through a travel agency, make a copy of the confirmation of the reservation that they give to you, which states clearly the information about the hotel and arrival date and the date you quit. Bring information about or print out the confirmation of the reservation e-mail when you check in to. Hotel can not deliberately enter the wrong information or reservation is not correct, it is very wise if you take all the files on the reservation to the guard.

Delays

Nothing is worse than driving all day and arrived at the hotel reservation only to discover you have used up or does not have a room available. Key that such experienced things like this is never happen is to know how long the tolerance for delay. Most of the hotel network will hold the reservation until the normal six-hour evening. For those who arrived more night reservation guarantee will be required to provide a credit card number. With the guarantee you will be safe, even for those who arrived after midnight, still warm bed awaits. The hotel reserves the right to cancel reservations that have not been guaranteed. If you are late, the phone to the hotel and ask them to hold your reservation until you arrive.

There is no room

Although do not get a room because of over-booking or a mistake in the reservation, no panic and lose the spirit. Many hotels will participate to help overcome the problem by giving a bid to stay in hotels that are still in a network with adjacent located. If your reservation is guaranteed that char, make sure that the quality of the rooms in the new hotel’s are same or better, comes complete with best suited furniture, and you do not accrue additional charges. Hotels must also bear the transportation cost for you to get there. If these things are not, ask to speak to the manager or contact the bureau to ask for help.

Customer service: full of smile

As a valued customer, your satisfaction is very important. The hotel staff has been trained to work from time to time to meet your needs. However, problems may appear, such as a neighboring room which not cooperative. Thus, search the customer service at the hotel to get a quick solution. Phone to the travel agency is always a good for first step, so that they can talk with the hotel and know the way out of every problem. Although a defense and suggestions, travel agency can usually mitigate many difficult situations that can satisfy you and the hotel.

At the hotel, front desk staff trained to deal with problems without involving the manager. Then, submit your issue clearly and let them handle them. From toothbrushes to relocate the rusted room, font desk staff will offer a fast and direct.

If your complaint outside of their coverage, request to meet with the manager politely. Managers more understand with the importance of customer loyalty and have the authority to offer discounts to guests at the time or for the future. If you do not have to do with the manager, contact the customer service department. Therefore, make sure you write the correct name of the person with whom you speak, dates of, and price issues faced.

Check in

The only problem when check in should happen only in the front counter at the time. With orders already made, the hotel want you to occupy the room as soon as possible. If all information has been confirmed, make sure that the price given is price indeed. Check the check in time and ask the usual questions about the specifics area and the services provided. Ask the hotel for a business card when you lose guard.

The things that you may need

Things that are needed depend on your needs, ask whether the hotel offers or provides the following:
Service laundry or board and iron in the room
Hair dryer
Voltage converters
Espresso machine, refrigerator or kitchen utensil in the room
Morning newspaper
Breakfast
Access to a fax machine, printer or photocopy, internet
Mini bar
Storage box in the room (in-room safe)
Cable television, movies or video games
Recreational facilities
Telephone access to outside
Adequate parking
Facility to pinch between the airport or to other places
Cot or mattress roll

Check out

Once completed stay, check out is the proper experience along no surprises, such as items left behind or extra charges. Check the room thoroughly before the exit, including drawers, toilet, bathroom, and especially behind the shower curtains and doors behind bathroom.

Many hotels have vary specify in giving time check out between 11:00 to 14:00. If you need to ask for additional time ask at the beginning or you will be charged one additional night. Check the bill to ensure all costs accurately, and you receive a reasonable discount. Ask for a receipt whiles you having transaction.

Tip

Each city or region or country has a different culture or customs for giving the tip, as well as much of the tip. In the United States, for example, tip the doorman for a taxi reach 1-2 dollars, a number so large if the doorman a taxi stops in bad weather. Okay just mentioned who need to be given tip. In addition to the doorman is a needed to be given tip are housekeeping staff, room service, porter or bellhop, valet, and the place of care (concierge).

Senggigi Beach

Senggigi beach is a very famous tourism. The located of this beach is not so far from the Mataram city or from the airport in Ampenan, only 1 / 2 hour trip. This beach is on the western island of lombok, face Lombok strait which is border with the island of Bali. The Senggigi Beach’s sand is not as white as the beaches most popular. The sand is brown but clean and have a sloping contours so that is suitable for play.

Gili Island
Gili Trawangan

Gili Trawangan is the largest of the three or islands (Gili) on the northwest Lombok. Gili Trawangan also the only gili wich the height is quite significant above sea level. With 3 km long and 2 km wide, population around Trawangan is 800 people. Among the three Gili’s, Trawangan has tourist facilities for the most diverse. Tîr na Nog shop claim that Trawangan is the smallest island in the world to have its Irish bars. The most dense population is in the east of this island.
Trawangan have the feel of “party” more than Gili meno and Gili Air, because many of the party all night and the program was rotate every night by some of the crowd. Popular activity undertaken in the Trawangan tourist is scuba diving (with PADI certified), snorkeling (in the north-east of the beach), play well, and surfing. There are also several places where the tourists can learn a horse around the island.

In Gili Trawangan (as well as in the other two Gili), there are no vehicles. The usual means of transportation is a bicycle (rented by the local community for the tourists) and cidomo, horse-drawn carriage that simple common found in Lombok. To travel to and from third-Gili, people usually use motorized boats and speedboats.

Gili Meno

Gili Meno is one of 3 small islands in the tour area.The location is among Gili Trawangan and Gili Air. Approximately 45 minutes from Mataram. During the traveling you can see a beautiful beach or you can through the protected forest with many monkey there. You also can see a bird park which has a rare birds from Indonesia and foreign collection. The sand is natural white and still be very suitable for family vacation.

Gili Air

Gili Air is the nearest island from Lombok. The island has a high white beaches with a carpet coral reef. Among the three islands on the north island of Lombok island, Gili Air have the largest village. In this island, there are various hotels in various star class, and many restaurants which provide a variety of food ranging from Europe food to Lombok typical food.

Rinjani Mountain

Rinjani mountain located in the island of Lombok, West Nusa Tenggara. Mountain, which is the second highest volcano in Indonesia, with a of 3726 m height and located on 8 º 25 ‘LS latitude and 116 º 28′ BT is a favorite mountain climber for the beauty of the landscape as Indonesia. This mountain is part of the Rinjani Mountain National Park that has about 41,330 ha wide .

Rinjani has the most beautiful scenery among the mountains in Indonesia. Many lover of nature from local residents, students and lovers of nature visited every year (June-August). The temperature average around 20 ° C; the lowest 12 ° C. Gale in the peak is common in August. Luckily, in the end of July, the wind is still quite weak and the weather is sunny, so the climb to the top can be done at any time. Travel can be achieved in three days two nights, or if you want to see two other objects: Milk Cave and Baru Jari mountains (Rinjani’s child Mount with a new crater in the middle of the lake) will need two days additional time to travel.

In addition to the peak, the place often visited is Segara Anakan, a crater lake at 2000 mdpl altitude. To reach this location we can climb from the Senaru village or Sembalun Lawang village (two nearest entry point in the 500 mdpl and 1200 mdpl height). Most climber like the start of entry from Sembalun, because it can save you of 700m height. Sembalun route is quite long, but flat, and the weather is hot because through the savanna (cold temperatures, but direct sun radiation burning the skin). That’s why, the sun barrier cream is recommended.